About

Austin & Lourdes. You’re hiring us.

Upstate Organized is our family business — two people, not a rotating crew. We’ve been helping real homes get from chaos to calm for over a decade (11 years on Thumbtack, 150+ hires, 4.9★).

When you hire us, you’re getting us — Austin and Lourdes — not a different crew every week. That’s why our faces are on the site, and why we’d rather do a short video call before we show up at your door.

We don’t judge the mess or the circumstances behind it. We listen, agree on the priorities, then get to work: organizing, packing, unpacking, preparing family homes, and handling the assembly, project cleaning, or authorized donations that help the work succeed.

Some clients need enough progress to get moving again. Others need essential rooms working, a move completed, or every selected space carefully polished. We build toward your version of done rather than imposing ours.

Austin and Lourdes Bell

What we stand for

No judgment

We’ve seen it all. Help, not critique.

Confidential

No gossip. Your home stays yours.

Background checked

Trust is not optional when we’re in your home.

Clear authority

Consequential decisions stay with you.

Fully insured

Professional work with real coverage.

Practical or polished — your call

Systems you can keep on a Tuesday morning, or shelves that look Pinterest-perfect — we build for the outcome you want. Same two people, same care.

Daily-life systemsPinterest-perfectMovesNo judgment